Time to handle issues
Save up to 80% of time
Traditional method: 5-10 minutes
Our solution: 1 minute
No more chaos in your inbox. Our AI processes your emails in advance and creates ready-made tickets, work orders and reply emails. No more pre-sorting, no more manual processing.
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Our AI sorts emails into tickets
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Captured Knowledge is designed to streamline property management by automating repetitive tasks like processing emails and creating tickets. With our advanced AI, we eliminate the manual work of sorting communications, letting your team focus on higher-value activities.
Your requirements are more complex than ever before. Our knowledge database provides reliable information in real time, saves research time and simplifies the onboarding of new employees.
Managing real estate is complex. We understand your processes and procedures and help you adapt them to the new way of working.
Our intelligent system automatically analyzes and prioritizes incoming maintenance requests and tenant communications. Using advanced AI, we instantly categorize tickets by urgency - from emergency repairs to routine maintenance - ensuring critical issues receive immediate attention.
Our AI uses the following system components and characteristics
Knowledgebase
Your internal guidelines and certain regulations are firmly anchored in the company philosophy. You remain as individual as you are. In a joint dialogue, we will find out what you want to change so that everything stays in the right order. The future does not mean forgetting the past.
Email integration
We read emails and prepare them. We have the right answer ready.
Accessible from anywhere
Use our AI on the go, in your home office or in the office.
Your business processes control the AI
We map both your internal structure and your processes. Insurance claims should go to the support team, mold cases to the construction department and questions about additional payments to the operating costs statement to the accounting department? No problem - our AI makes it possible.
Integration with domizil+
We build on your existing ticket system. The machine makes suggestions, the human decides what is implemented. Our AI system automatically creates tickets and work orders and documents everything seamlessly.
Sustainable Future & GDPR Compliant
With us you are ready for future challenges.
Founding team
CTO & Co-founder
CEO & Co-founder
UI/UX & Co-founder
With 18 years of experience in software development and customer support, Nick combines technical expertise with a deep understanding of customer needs.
Here we answer the most frequently asked questions. If you would like to know more, call us or use the contact form.
Which systems does Captured Knowledge integrate into?
We focus on where it brings the greatest added value for our customers. That is why we integrate into email programs and ERP systems, such as domizil+.
Is your product a chatbot?
No. We are not a chatbot. Classic chatbots provide live answers to the most common questions. But when things get trickier, they refer you to a human for personal processing. Our program can also understand complex issues and provides answers and texts that are targeted and solution-oriented.
How much does Captured Knowledge's AI system cost?
This is no secret and we would be happy to talk to you about it in person once we know your requirements. To ensure that it brings you the desired added value, we need a few clues about your company processes and structure. Don't worry, it won't take long.
Can I use your solution even if I don't use a CRM/ERP system?
Yes, that is possible. Contact us and we will discuss the details.
When should I contact you in person?
If you have any questions or are curious about the potential we can unlock together, and if you want to put an end to the chaos in your messages, we can.
What other features can I look forward to?
We are constantly developing our products for our customers according to the principle "from practice for practice." We still have many ideas and are excited to hear what your biggest challenge is in your day-to-day business. We look forward to working with you.
